Please find below, information which may assist you during your stay, if you would prefer to speak with one of the team there is always someone available to help you.
Check-out time is 11.00am.
The hotel is equipped with fire detection and alarm systems. Please familiarise yourself with the fire evacuation instructions in your bedroom. There is a plan of your nearest fire exit from your bedroom on the back of the bedroom door. If you are hearing, sight or mobility impaired or would need any assistance to evacuate, please inform Reception so that assistance may be provided in case of an emergency. If you discover a fire, please operate the nearest fire alarm call point and evacuate to the assembly point at the main car park by the big oak tree where you will be met by a member of the hotel team. Please note interfering with or removing any fire detectors will signal reception, and you may be charged. Please note fire alarms are tested at least 4 times at 11.30am every Thursday and all the lifts will stop at Reception.
We provide hair dryers, irons and ironing boards in all our bedrooms. The hairdryer can be located in the desk drawer or wardrobe, and the iron and ironing board in the wardrobe. Please call reception on ‘0’ if you need any additional items.
Should you require to dial another guest’s room please dial the number ‘5’ then their room number. If you want to dial an outside number, you will need to dial the number ‘9’ first and then the full number. Standard rates apply and will be charged to your room bill.
A non-slip bath and shower mat is available for your use. This can be found rolled in your cotton bath mat.
We strive to keep our rooms fresh for every guest and operate a strict no-smoking policy. You will be charged a deep cleaning fee of £100 if we detect you have been smoking in the bedroom. Designated outdoor smoking areas are available to all guests. Please ask Reception if you need assistance locating these areas.
We are pleased to offer complimentary Wi-Fi for everyone. To get online, select “The Imperial Torquay Guest Wi-Fi” from the available networks, this will open the web browser, press “get online” and follow the prompt to connect.
During your stay, our housekeeping team are on hand if there’s anything you need. Our room attendants will service your room daily, so if there’s a specific time that you would like for this to happen, please let our reception team know. If you wish to decline housekeeping service, please display a ‘do not disturb’ sign on the door.
At the heart of the hotel is the restaurant, with breathtaking, panoramic views across Torbay and the South Devon coastline. Our menus offer a delicious culinary journey, with a focus on fresh local produce and flavour to create exciting, modern dishes.
Join us for breakfast, dinner or afternoon tea or enjoy lighter bites for lunch in the Bar.
Our Health & Leisure Club is located on the garden level and provides the ideal setting for invigorating workouts and serene relaxation. Whether you prefer to exercise, take a dip in the pool, or indulge in the Steam Room and Sauna, we have everything you need to unwind and rejuvenate.
The warmest of welcomes awaits you on the English Riviera, South Devon’s Beautiful Bay. Surrounded by stunning coast and countryside, the towns of Torquay, Babbacombe, Paignton and Brixham offer fantastic all-year-round activities and things to do for couples and families alike.
From frequently asked questions to our story, discover everything The Imperial Torquay has to offer to make your stay on the English Riviera an incredible experience.
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The Imperial Torquay
Park Hill Road
Torquay
Devon
TQ1 2DG
